Privacy Policy … ‘best practice’

In order for you to receive tuition at Success Singing and Piano we need to obtain your permission to hold some of your personal data. This would include a record of your e-mail address, home address and your phone numbers, which will be kept securely on our computer system. These details are available for you to see if requested. The data is held so that we can contact you for invoicing, when there is an alteration to your lesson, or an emergency contact is necessary. It is never shared for marketing purposes. You will also be asked to fill in a paper form, of which you will be given a copy, and these details, which will also ask for any relevant experience in the genre, and any relevant health issues will also be stored safely.

Your banking details will also become apparent to us if you pay by internet banking or cheque, and those details will also be located in our accounts package on our computer.

Any health conditions that may affect you during your lesson should be disclosed and we suggest that you offer the phone number of a responsible adult, in case you become ill whilst attending . (First Aider on site)

Examinations/performances: We will need your agreement to pass on the relevant details to organisations who deal with academic matters. This usually refers to children, but could include adults. These details would be your name, date of birth and qualifications in that genre to date. Candidates must be willing to show photographic ID at exam venues and we will need to store and pass on candidate ID pin numbers and unique learner numbers to the relevant authorities. Theatre performances would be subject to data required by the Child Employment Office (see Child Policy).

We do not send mass e-mails to SSAP clients, but may need to contact participants in a small group if they are engaging in a shared activity. You must tell us if you are not in agreement, also if you do not wish your child or yourself to appear on our website/ advertising leaflets.

What happens when I stop lessons? After a period of six months, we will contact you to ask if you wish us to destroy your data, which we will do by e-deletion and shredding of your forms. Children’s relevant welfare references (long-term situations) may need to be retained under the child welfare rules until they are 21 years of age (subject to change).

Any original enquiry forms completed on our website would not be kept once the client has registered, declined lessons or not responded.

Friends of SSAP: If you would like to stay in touch after moving on, please e-mail us with a short message to that effect. Any original enquiry forms taken from our website are deleted once the client has registered, declined lessons or have not responded.

(SSAP is a subsidiary of Amanda Warwick Dance Arts)